I love going to the Detroit Thanksgiving Day Parade, so this year, I decided to buy tickets for seating so I wouldn't have to search for a spot to sit. Well, I had tickets in the "tv zone" section DD. When I got there, there was no room whatsoever! I paid $100 dollars for 4 tickets and there was not a spare inch to be found! They then sent us over to the next section and, of course, they were full, too! They then sent us across the street to the grandstand seats and the girl refused to let us in. So, we had to go all the way back to our original seats and have the girl from there escort us back to the grandstand seats to explain our situation. They did let us in after that, but the seats we ended up with were $5 less than what I paid for. I don't mind supporting the parade by buying seats, but I should get what I paid for. Now that's $20 wasted. Do you think I have a chance of getting refunded the difference. I already had to send them an email before the parade because I had ordered 2 hats online, along with the tickets, and was charged for them. Well, the tickets came...but the hats never did. I gave it a week and sent an email. 3 days later I get an email back saying that they are sorry and that the hats were now out of stock. Well, they were in stock when I ordered them...and I was also charged for them. Anyways, I just asked them to refund the money for my hats. [[I've yet to see the refund) Hopefully, they take care of business properly and refund my money. I wasn't the only one complaining about the seating. It was ridiculous!