Your leaders north of 8 mile are idiots

[Bham1982]

Senior citizens who can't or shouldn't drive due to blood thinners, oxygen tanks, etc. really, truly, have NO great way to get to doctor appointments.

What's wrong with Uber?

[dtowncitylover]

What's wrong with Uber?

FFS. For senior citizens? Let's count the ways. Costs. SMART ADA service is $3 each way. Can Uber/Lyft provide the same low-cost service? No. Convenience for seniors who might be disabled or otherwise need help. Scheduling and pick ups in areas Uber/Lyft aren't readily available. The fact senior citizens have no idea what Uber and Lyft are and are less likely to have a smart phone.

They can definitely use Uber/Lyft if they care to, but to get rid of paratransit thinking the "market" will service them is outrageous.

[Don K]

FFS. For senior citizens? Let's count the ways. Costs. SMART ADA service is $3 each way. Can Uber/Lyft provide the same low-cost service? No. Convenience for seniors who might be disabled or otherwise need help. Scheduling and pick ups in areas Uber/Lyft aren't readily available. The fact senior citizens have no idea what Uber and Lyft are and are less likely to have a smart phone.

They can definitely use Uber/Lyft if they care to, but to get rid of paratransit thinking the "market" will service them is outrageous.

Exactly. If you're in a wheelchair and can't transfer into a sedan, Uber in some dude's Fusion/Accord ain't gonna cut it. Having said that, the SMART ADA service is suboptimal. When you say you have to be in this place at this time for an appointment they give you a pickup time, but they can be up to 15 minutes early or late, and if they're late you're going to be late for the appointment. Oh, and if they're early you still have two minutes to bundle up against winter weather and get out to the bus or they'll leave you behind. And god help you if you have two appointments scheduled on the same day.

By good fortune my husband and I are prosperous enough to be able to afford a wheelchair van, so we have left the vagaries of SMART behind.

[archfan]

What's wrong with Uber?

I dare you to try to teach my 80 y/o dad how to get an Uber.