Lots of good stuff coming out of Craig... but doesn't this just sound like the same old excuse making?Although Orr’s report is based on numbers supplied by the Detroit Police Department, it doesn’t reflect reality, Police Chief James Craig said, because of flaws in the way officers’ activity has been reported.
The June 14 report said it takes police an average of 58 minutes to respond to life-threatening emergencies, and that homicide investigators solve only 11 percent of the city’s murders — numbers that were immediately met with skepticism within the police department.
After the report was released, Gov. Rick Snyder repeated them on network television, while national pundits weighed in, including “The Daily Show” guest-host John Oliver, who quipped, “If you get shot in Detroit, you can get a pizza faster than you can get a cop."
But Craig said police respond much quicker than the reported 58 minutes. For years, police response time in Detroit was counted from the time a resident first places a 911 call, while most law enforcement agencies start the clock after dispatchers assign the call to officers. Craig said he isn’t sure why Detroit deviated from the standard method of counting response time.
Prior to revamping the dispatch system, Detroit counted many non-life-threatening 911 calls as emergencies, including break-ins, burglar alarms and other crimes with no immediate life-threatening danger, Craig said. About half of all calls were classified as emergencies, the new chief said.
A close examination of “life-threatening emergency” calls revealed it took police an average of 15 minutes to respond — a figure Craig said he hopes to whittle down to 7-8 minutes.
From The Detroit News: http://www.detroitnews.com/article/2...#ixzz2bP6K9ij3
Is he really saying that dispatchers, on average, spend 40-45 or more minutes [[to get to his 15 minute average response time) on every call?
Is that normal? 40 minutes to assign a call? And really, if we're going to go with his logic that the cop isn't the problem in a 58 minute average response time.... THERE IS STILL A PROBLEM. isn't there? or are we to understand an hour average from dialing 911 a normal thing?
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