As you say, people have whatever reactions they have, but "hasn't changed a bit in 10 years" is objectively wrong, and that true is even if you discount restaurants, coffee shops and yoga studios, although I don't really see why discounting them is appropriate, as they represent a significant improvement. On the other hand, it is certainly true that it is easy to overstate where things currently are, and one danger is that people listen to the hype and then are disappointed by the reality. On the third hand, the reality really is improved, and improving.
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