DTW is indeed an excellent facility and compares favorably to any in the U.S. Especially the McNamara terminal. The Evans terminal is clean and efficient but pretty bare bones. The whole "new" facility is over 20 years though. Lots of new terminals have been built in the interim [Newark, LaGuardia, Kansas City, Salt Lake City, Nashville, JFK, LAX etc] and just as with stadiums, it can be hard to keep up. With an older facility, you gotta keep up with the operational things [working walkways, clean bathrooms, baggage claim efficiency, security lines] and avoid too many food and retail vacancies in order to keep up with the arms race. DTW is doing this well so far. A centralized rental car facility would go a long way in keeping the facility in the top tier.
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