I'm in the same situation. I've never put AT & T on auto-pay because their billing department just plain sucks. People have told me that if you cancel service, they'll continue to bill you for a few months. I'm in a condo with 8 units in the building. AT & T is the only provider that doesn't split the signal when it comes into the building. They use your old landline for direct service, so they've got me. Xfinity is worse, and I won't even discuss WOW!. Also it's my understanding that AT & T no longer provides U-verse to new customers. A personal change is coming, but I'm not ready to pull the trigger just yet. Lol, typical boomer.Yesterday, I opened my e-mail and found that AT&T planned to raise my bill by $5/month if I didn't sign oil to autopay. I've resisted autopay as much as I can because I don't like the feel of letting someone put their hand in my pocket. AT&T has long been the most arrogant and anal of my monthly utilities and can't keep track of its own records, for instance, sending me a receipt but continuing to call me with a machine voice telling me that my old router hadn't been received.
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