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  1. #7

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    Yeah, I noticed stuff like that at Bert's but not just there. I had to all but bang on the employee/ kitchen door to get my check at HopCat in Midtown for an event on their roof.

    Amazing the lack of enthusiasm of some wait staff!! Some folks would just eat and walk; it's imperative to manage the checks as well as service and quality.

    Internal food shrink is legend if you are not managing a restaurant well. Out the back door goes your inventory cooked or not.

    Quote Originally Posted by Chicago48 View Post
    I was at his establishment [[by the son) a few years back when visiting the city and I could see as a customer it was mismanaged. We had to run the waitress down to pay our bill, but we could have easily have gotten up and left and she / they wouldn't know.
    We gave her a tip and she didn't know what it was? LOL, that shows the type of people working at his place.
    I imagine there was a lot of theft by his employees too.
    Last edited by Zacha341; July-03-15 at 08:20 AM.

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