Yeah, I noticed stuff like that at Bert's but not just there. I had to all but bang on the employee/ kitchen door to get my check at HopCat in Midtown for an event on their roof.
Amazing the lack of enthusiasm of some wait staff!! Some folks would just eat and walk; it's imperative to manage the checks as well as service and quality.
Internal food shrink is legend if you are not managing a restaurant well. Out the back door goes your inventory cooked or not.
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