we hosted our out of town wedding guests there in 2010. everyone had a nice experience, but their operations are completely inept. we booked a room block 6 months in advance and they eventually comped us 21 room nights for a litany of issues [[early check-in unavailable, rooms not ready, suites not available, etc.) when i checked in a day prior to our event, they were random room doors wide open with stacks of mattresses, foldaway beds in the hall, piles of sheets, etc. i had to personally supervise all of our guest check ins to assure they got the rooms/suites they had reserved. it was a hassle to say the least. the property has a lot of potential, but the owners are all talk and haven't delivered on years of promised improvements.
http://www.bizjournals.com/newyork/p...920?ana=prnews
the charley's crab space has been renovated, but i haven't heard about the restaurant
http://www.lakestroy.com/information/