As a non-coffee drinker, I am neutral as to Starbucks quality and pricing. But they are popular as hell, which leads me to reach the conclusion that they are supplying a product some people are happy to pay for. They also pay reasonably well for retail jobs, with benefits. And they still make a profit. Also, in NYC [[where there I think 200 Starbucks locations), they are always the cleanest store on the block, maintaining the space in front of the store, and cordially allowing anyone to use their restrooms. While seldom a patron, I am happy they are coming.