Quote Originally Posted by Don K View Post
Another time, I went to get a new disabled hang tag for my husband, and the pre-screening line worked perfectly. I was around third in this line when I entered, and when I explained my need the clerk pulled out a new tag, marked it up, punched out the expiration date, and I was out in under two minutes! Now I almost don't mind going to the SoS, and I wonder if the difference is a new manager who knows his stuff. I can't prove it, but the thought is there.
The reason I went yesterday was to get a handicapped placard for my Mom and they wouldn't give it to me in the pre-screening line. They said I had to be the one who was handicapped to get it there.