DTW gets new airline, w/ direct flight to Iceland

[Jimaz]

Only ONE employee to drag you off the plane ???

You might be referring to United 3411.

On April 9, 2017, O'Hare International Airport police violently and forcibly ejected passenger David Dao from United Express Flight 3411 after he refused to depart the airplane upon the demand of management. Dao screamed as officers pulled him out of his seat, and his face hit an armrest during the strugglewhich they accomplished by first slamming his face into the arm rest and then dragging the injured and bleeding man from the aircraft.. Officers then dragged him, apparently unconscious, by his arms on his back along the aircraft aisle past rows of onlooking passengers....

Afterwards, the CEO of United, Oscar Munoz, described Dao as "disruptive and belligerent", apologized for "re-accommodating" the paying customers [Dao had already paid], and defended and praised the staff for "following established procedures", which was widely criticized as "tone-deaf".

United's board decided that Munoz would not assume the role of Chairman for the company and that executive compensation would be tied to customer satisfaction. Airline passenger complaints increased by 70 percent.

One more parasitic saboteur was [potentially] removed from even greater power.