When did this 'old story' happy?
If I recall correctly from newspaper reports back in the 90s, the city bought this system for about $25m. And then spent $60m 'customizing' it to their needs. The vendor got rakes through the coals for cost overruns. They responded to the reporter that their system was perfectly capable of working WITHOUT modifications, and was doing so in hundreds of other cities. But Detroit insisted that their current archaic procedures could not be changed -- and demanded the changes. The vendor said beyond telling this it was stupid, it wasn't their job to turn down work an informed customer demands. [[This is heresay -- wish I could find the article.)
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