I would like to address some unwritten policies that aren't addressed publicly, yet when a passenger gets on a SMART bus in Detroit it is addressed by the SMART bus drivers.

SMART, when driving toward the city of Detroit, would only drop off passengers and drive away. When heading back toward the suburbs, they would gladly pick up in the city but, the first drop-off point would be the first stop outside of Detroit city limits.

This isn't posted on their website, or written down on a document. However, the word is passed on to the passengers by the bus drivers.

I feel that this policy in public transportation makes no sense....do you?