Detroit 911 Operator Shortage

[daddeeo]

Is that now the excuse for poor response time?

[fryar]

Is that now the excuse for poor response time?

I saw an older thread on here in which somebody who said he was DPD said there were about 1000 active officers, and that this was 500-1000 short to begin with, with more retirees leaving than academy graduates coming on-line. It was a very lengthy post that explained that a number of other issues, such as computers not working, did not help, and that somewhere between the 911 operator and the officer, a priority rating is assigned to the call. According to this post, they just don't have enough officers for anything but triage, although he did feel that high-priority rated calls are handled quickly, within 5-10 minutes.
Sorry that I couldn't find it, however.