Exmotowner... you didn't hear this one from me...
... but in the 11 years of doing the theatre tours I am not aware of ANYONE ever being turned away from a theatre tour... some people may have had to wait for the next 1/2 hour tour [[this won't happen to folks with reservations however), but I'm not aware of any last minute [[no reservations) show-ups ever getting turned away.
The 4 1/2 hour tours start at 9:00AM, 9:30, 10:00, 10:30, 11:00 and last tour starts at 11:30. PW "tries" to keep each group to 30 people or less. Since the earlier tours are more fully booked up, there's always the next tour. I doubt anyone ever had to wait more than 45 minutes for a tour though.
One likely reason we haven't turned folks away is that the last [[11:30AM) tour is usually the least booked up. But reservations guarantee you a specific tour time... and [[very important)... the availability of a box lunch at the Detroit Opera House [[these have to be pre-ordered!).
Also... the reason that the tours are usually the 2nd Saturday of August is that getting all the theatres available is nearly impossible [[on a Saturday) during other times of the year.
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