https://www.detroitnews.com/in-depth...s/72413926007/At the Broadway Street stop, some riders donning Buffalo Bills gear were confused about which People Mover stop is closest to Ford Field, where the Bills were playing the Lions in the annual Thanksgiving game [[you know, the one where Bills kicker Tyler Bass sunk a 45-yard, game-winning field goal).“Where do I get off to go to Ford Field?” one person asked, according to Cramer.
For Cramer, who was just four months on the job as general manager of the People Mover, it was an eye-opening look into just how archaic Detroit's one-way monorail has become.
“Man, that’s a failure,” Cramer said. “If it’s not apparent where to get off, we’re doing something wrong.”
For a long time, the People Mover has been a laughingstock example of how the Motor City does mass transit.
But there might be a new and useful future for the People Mover as downtown Detroit is poised to convert pandemic-abandoned office space into living space for a new influx of urban dwellers. The public agency that owns and operates the People Mover recognizes this changing landscape and is taking significant steps to modernize a mass transit system that sorta looks like something in the RoboCop version of Detroit ahead of major events coming to downtown over the next 12 months.Those events include the Sweet 16 and Elite 8 rounds of the NCAA Tournament in late March, the NFL Draft April 25-27, the Grand Prix May 31-June 2, the Detroit auto show returning to its traditional wintry show date next January, plus all of the concerts and festivals that fill Hart Plaza each summer.
The Detroit Transportation Corp. is starting by making the People Mover free to ride for the entire year thanks to a corporate sponsor to be announced in early March. The QLine streetcar that runs up and down Woodward Avenue is already free, so it makes sense that both last-mile transit options be free, Cramer said. There's also another practical reason: The People Mover's coin-operated turnstile gates and token machines for accepting the 75-cent fare are so archaic that replacing them with modern credit card-accepting machines would be a massive capital investment.Before taking that plunge, DTC found a sponsor to cover the roughly $450,000 in annual fare revenue and make the People Mover free for a year. It's a test run to see if it can improve ridership, particularly during the big events, as downtown transportation planners map out logistics for the next big event coming to Detroit: the NCAA Final Four at Ford Field in April 2027.
"It's a pilot program, so we're not going to rip out the fare gates, take out the token machines," said Cramer, who was previously deputy general manager of the SMART suburban bus system. Like a lot of things, the People Mover is still emerging from its pandemic-era doldrums. At some point during the 2020 shutdown of the system, the escalators all got damaged and stopped working.DTC is currently shelling out $2 million to get them all fixed before the NFL Draft, Cramer said.
The agency also is installing new security cameras, kiosks and video boards at each of the People Mover’s 13 stations, trying to make the small three-mile looping train more friendly, welcoming and known that it’s actually a form of public transit that should arrive every seven minutes at each stop.
DTC is spending $5 million on technology upgrades at the stations from its capital improvements budget, mostly federal funding, Cramer said.
Another $4 million is being spent replacing track. All told, the $11 million is one of the largest single-year investments in the People Mover in recent memory, Cramer said.
It's all being done to inject some much-needed life into the monorail, which had 60,144 riders in January, nearly double from January 2023, Cramer said.
Despite rolling just above the heads of Detroiters, the People Mover has almost been operating anonymously in plain sight for many years.
"It obviously leaves a lot to be desired," said Walter Lockett, 64, a retired Detroit educator who lives in Riverfront Towers and uses the People Mover to bounce around downtown, sometimes in conjunction with the QLine or a DDOT bus. "It takes a lot of navigation and logistics to do it, especially in inclement weather." Some of the People Mover stations lack clear signage at the street level that this is in fact a form of public transit, which could be a reflection of the way things were built in this city in the 1980s. When you get off the People Mover at the Renaissance Center, there's not a clear sign of which way to walk or which elevator button to hit in order to enter the labyrinth that is the headquarters of General Motors Co.“Those are things that drive us nuts also,” Cramer said.
In many ways, the People Mover's mid-1980s design connecting the Renaissance Center to the convention center, Joe Louis Arena, Greektown and the so-called financial district was meant to ensure you didn't have to step foot on a Detroit city street when you stayed at the Marriott in the RenCen and watched a Wings game at JLA or attended a convention at Cobo Center. DTC's moves this year to experiment with free rides and spruce up the appearance of People Mover stations comes as Mayor Mike Duggan is now openly talking about how the People Mover needs a new lease on life.Instead of tearing it down — as some have long suggested — the People Mover's track might need to be expanded to accommodate an influx of new residents and a significant shift in where downtown’s foot traffic is today compared to 1987, Duggan said last month.
"The People Mover was built when it was envisioned that a subway was going to come from Royal Oak or Pontiac and it was going to distribute people into the downtown office buildings," Duggan said Jan. 11 at a Detroit Regional Chamber policy conference. "They built the People Mover and the subway never came." What did come was stadiums, several blocks away from the elevated train's route. When the People Mover was built, Ford Field, Comerica Park and Little Caesars Arena didn’t exist — and the train never rolled up Michigan Avenue toward then-Tiger Stadium or an actual train station that was in its final days of operation at the time.The lack of stops near today's stadium district is one impediment to using the People Mover, although the Grand Circus Park station is across Woodward Avenue from a QLine station. But the connection is nowhere near as seamless as your typical big city mass transit system.
Two of the People Mover's oldest stops could prove to be assets in the very near future. The first is the Cadillac Center station on Gratiot Avenue and Library Street. It's tucked right next to One Campus Martius, headquarters of the Dan Gilbert-owned Rocket Mortgage, and across the street from the skyscraper that Gilbert is constructing that will have a mix of office, residential and hotel space.
When the skyscraper opens, that People Mover station could be the easiest way to get to a work there, given how parking is a premium in that corner of the city.
Another promising People Mover station is one that's been under-utilized since Joe Louis Arena closed in 2017. At that station, a new 25-story residential tower opened this week and a new convention hotel is in the works [[to help Detroit compete for more convention business and host the Final Four in three short years).
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