The North American airports that travelers find the most and least satisfying
Major improvement over years ago. It used to be embarrassingly dark and dirty.... On the upside, this years No. 1 most satisfying mega-airport Detroit Metropolitan Wayne County Airport improved its score by 9 points from last year, coming in with a score of 800. The airport improved in all areas, with strong performance improvements in the TSA, baggage claim, and food, beverage and retail areas, [Michael Taylor, managing director of travel, hospitality and retail at J.D. Power] said....
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