ArriveCan app discouraging Americans from entering Canada

[Johnnny5]

My 70 something year old retired parents decided to take a short trip to Windsor Casino last weekend [[Their first trip to Canada in about 5 years). They took along their passports and vaccine cards and made their way across the Ambassador Bridge. To make it short, they won't be returning to Canada anytime soon, and probably never again.

They said the agents were friendly enough, but informed them that could be detained for not preregistering for the crossing using the app. They offered to turn around and return to the U.S, but were told that wasn't an option and were further delayed and questioned while in customs. Without my assistance my parents can't even figure out how to send a picture on their their phones, so I doubt they'll be downloading an app or registering online just to cross the border again. LOL.