Quote Originally Posted by shovelhead View Post
Sears was it's own worst enemy. The corporate decision to rid it's stores of well paid sales professionals in their stores, replacing them with low paid help was one of many failures.
That is also what happened to Circuit City. My coworker was working the car stereo installation department when it happened. All the high-earning sales staff, whom were high-earning because they made a ton of sales, were let go in the span of a month. The following quarter was one of the worst the store ever had, and sales never fully recovered.