If you want to switch over to the enhanced, as my wife and I did in the summer of 2019 [[we fell for the scare tactics about not being able to board a plane) you have to be there in person with a copy of your birth certificate. If your birth certificate has your maiden name as my wife's did, you also need a copy of your marriage license. So the witch behind the counter made us make a return visit to complete the process for my wife.
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