The North American airports that travelers find the most – and least – satisfying

... On the upside, this year’s No. 1 most satisfying mega-airport — Detroit Metropolitan Wayne County Airport — improved its score by 9 points from last year, coming in with a score of 800. The airport improved in all areas, with strong performance improvements in the TSA, baggage claim, and food, beverage and retail areas, [Michael Taylor, managing director of travel, hospitality and retail at J.D. Power] said....
Major improvement over years ago. It used to be embarrassingly dark and dirty.