Quote Originally Posted by Cincinnati_Kid View Post
A few things require your presence Ray. Like title transfers, Picking up handicap placards, and plates, and obviously renewing a expired license to name a few. Hopefully, they can add some of those to be done online at some point.
Also, the RealID and enhanced licenses require a new picture, so those may generate extra traffic. But mostly, it's people who just remembered their license expired at the end of next week.

Also, I think a lot of people just aren't aware of the changes - I happily avoided visiting the SOS for several years before renewing my license two years ago. The previous time I was there, you couldn't add yourself to the line electronically, and there was no texting - you couldn't wander off.