August 31, 2009 @ 3:35PM

This is by far the worst place to get any service done. Not only do they try to sell you services you don’t need but they are rude while doing so. Example: the manager whose name was given as “Sam” not only was very rude and full of high pressure sales pitches, removed my cooling cap while it was hot and under pressure. Needless to say he got burnt when the hot coolant exploded from its unnecessary removal. Stamped right on the cap it says: [[Do Not Remove While Hot).
This manager named “Sam” had the gull to try and blame my so called lack of maintenance for his stupidity all the while attempting to sell me flushes, system cleaning and high mileage oil. All I wanted was an oil change.
Now here’s the kicker to this story. They didn’t install a new oil filter.
Arriving home an hour or so later I thought it would be a good idea to check, sure enough the old dirty filter was screwed onto the side of the engine block not even whipped clean. When I called by phone to ask about this, I was abruptly hung up on three times.
Stay Away From: Big Rays Oil Change.