Big Rays Oil Change.

[Grundyke]

Definatly report them as any fraud on your vehicle is a serious, serious offense if proven. After I was hung up on I would definatly call a corporate office as I believe Big Ray's is a pretty big outfit [[that is the right thing to do). Honestly though, now that I think about it a little more I probably would have went back and raise all sorts of heck [[I am not recommending people do this though). That is just stupid on their part as it literally takes a minute to change the filter and do the job right not taking into account the other problems you stated.

[Retroit]

Sounds like a case for Rob Wolchek's Hall of Shame.

http://www.myfoxdetroit.com/subindex/news/hall_of_shame

[exdetroiter]

Where is this place located?