Ms. Alum just went to the Hot Wheels wheel store on 8 Mile with her new Yukon to get some rims and tires. When they installed the wheels, they put a ding in her drivers' door, denied they did it and called her a liar, claiming it was like that when she came in. They also initially failed to balance her wheels and gave her a hard time when she called them on it and the door damage. Tried to intimidate her by saying they were recording the conversation. Great business model - Damage the customers' $70k vehicle, call them a liar and fail to provide services that were paid for.