I've been trying to get a hold of the DWSD for a few months,. and they never answer the phone.

Each time you call you get the same message,.. that they "are unusually busy",.. Which cannot be true. If they are Always unusually busy,.. that means they are "Usually" busy,.. and either they need to hire more people,.. or do a better job so that not as many people need to call them.

But I'm getting the feeling they actually went out of business.

The last couple of times it said the hold time was greater than 25 minutes,.. and I held for more than an hour.

Anyone know if they are still in business?

Is there any way to make contact with them?