I have a neighbor in EEV who is a hardworking guy but has a very shady management company who is his landlord. He had to get the plumbing and gas fixed on his own dime - it wasn't working when he moved in - and now the company is refusing to reimburse him for his efforts. Without getting into any more specifics, what recourse does this man have? Where can I direct him? Agencies? Phone numbers? I'm not a renter and when I was I had good landlords. He's a good person and I want to help him.

The sad part is we know this is happening a thousand times over in the city as we speak.