Interesting you brought that up. My saga: we have the satellite read. Got our bill which says actual and our usage went up 87%! Curious sense we lost power in the billing cycle for 5 1/2 days. We called, they asked us to read the meter and said "oops, it wasn't an actual read so pay this amount which was and has been, still insane.
Our plan of action is to go to pay adjusted bill in person, I want an audit of the past 6 month and a real check on our meter and a full energy audit at their expense.
The budget plan is also a major rip off. Pay the monthly amount and at least you can catch errors earlier.
Gas bill is in line but water bills also insane. I have been calling with no luck for months. Things like you are 54th in queue and an hour later you are on hold and still 54th.
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