I kind of like the water co. A few month back, we had a water heater that was leaking, a tap that was dripping and a toilet that was self flushing. Knew we had those problems and did get a plumber in. The water co. sent us a letter asking us to check for flooding in our basement. The bill was triple that month. Not their fault. Fixed it and our bills are normal again. I thought it seemed nice that they noted excess consumption.