Did you READ the story? Her Husband died in 06, she exhausted her benefits trying to keep up with the payments. Flagstar surely knew her dilemma, but they refused to work with her. This movie gets played over and over in this country by callous, cold-hearted and greedy banks and mortgage companies, that only see a $$ sign. Now if she were able to control her situation, that's one thing. It's just wrong for people to lose their homes over unforseen tragedies like health problems, job loss or death of a spouse.
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