Since I bought friend wife a Kindle for Christmas, I finally got around to getting it working for her. But I had a heck of a time with my wireless connection to it......it seems I forgot my password for my WiFi. It was about twenty alphanumeric digits long, and wherever I wrote it down had gone to neverneverland.
Anyway, I called Linksys support, and got connected to a delightful young man who walked me through a lot of keypunching and re-setting, and got the whole deal working perfectly with a sensible password that I put in. The guy spoke perfect english, was clear in his instructions, and just a delight in comparison to most "support" contacts I've had in the past.
Hurrah for Linksys. Great customer support!
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