What can you do about a mechanic that checks out your car, gives you an estimate of the problem and the cost the fix the problem, keeps the car and claims to fix it, accepts the payment - but when you get the car back its doing the SAME thing? What steps should we take immediately, because this guy is clearly going to have to strong armed.
We paid by credit card so we're going to stop payment first thing Monday morning. But where do we file complaints for the legal trouble that's going to be forthcoming?
Basically, the car was shaking badly so we took the car in and they said it needed tie rods and a bunch of other related things [[I'd have to look at the paperwork to remember) and it was going to be $900. We paid, they kept the car, and then called and said it was ready. We pick it up, can't tell anything driving the short distance home at low speed, but as soon as you get up to speed its still shaking, same thing as before.
The mechanic now just says, "Oh well its a bad tire! We have some used tires you can BUY!" Seriously? we're supposed to buy a tire from you - what about what we paid you $900 for!!!
I need to know what to do besides reversing payment because I intend to take these people down.
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