Originally Posted by
Claude G.
My personal insurance won't cover it because I rented it for a friend and I wasn't driving the vehicle.
I bought the additional insurance and my credit card company has insurance
, but I can't file a claim because the car rental company refuses to provide the proper documentation to send to the insurance company.
We think the car rental company got paid by their insurance, and is refusing to provide me with the proper documentation because if my insurance pays then they would be committing a fraud on their insurance by getting paid twice