Originally Posted by
gpp1004
I'm happy to report that I used the online appointment system for the first time and it went smoothly. My appointment was yesterday, which was the earliest they had available when I booked it about two weeks ago. So, yes, you have to plan ahead. My time was at 1pm at the Mack/Alter location. I arrived at 12:56 and was called to the counter at 1:02. I renewed my license, had a fancy new photo of my ugly mug taken, and was out the door at 1:26. Out of the thirty minutes I spent there, only 6 of it was waiting. Seems like a pretty good system to me. Hopefully it stays that way.