The administration at the DPL certainly seems guilty of wasteful spending and poor financial practices at the very least.

Regarding the employees, I am at my local DPL branch a few times per month and I have found the employees to be professional, helpful, and courteous. They respond quickly to requests for assistance, and show patience in dealing with the library patrons who don't follow the simple rules of conduct that are in place.

I've never had a problem with a library employee.