Textbook philosophy is nice. My position there exposed me to every last detail of the operation, from the guy in the street digging with a pick-axe, to the Waterboard Commissioner, [[@ the time), himself. I spent time @ all locations. From the Commissioner’s office to the water processing plant in Port Huron, and everything in between. You can read all the philosophy you want, have the best intentions to implement whatever case study you find, but in the real world, what went on there, went on there. I’m willing to bet nothing has gotten more efficient in the past years. I’ve also worked for and currently am working for a Fortune 500 company. The comparison is staggering. I stand by my claim.