Study: Ford's quality ranks first in customer satisfaction [[sorry anti-Detroiters).

A study commissioned by Ford Motor Co. found that the Dearborn automaker now has the highest customer satisfaction with vehicle quality of all the major automobile manufacturers.
Eighty-four percent of customers who purchased a 2010 Ford, Lincoln or Mercury said they were satisfied with the quality of their car or truck, according to the quarterly survey by the RDA Group of Bloomfield Hills. It conducts similar research for other automakers, and its findings have historically mirrored the results of research by J.D. Power and Associates, Consumer Reports and others.
Ford has been identified as a quality leader by those organizations as well.


From The Detroit News: http://www.detnews.com/article/20100...#ixzz0ln58llr6