Company name: NICHE RETAIL, LLC
Product line/service: Ecommerce Retailer
Web site: http://niche.catsone.net/careers/

Job title: Customer Service Representative
Job type: Full Time
Hours per week: 40
Job[[s) available: 1

Job location: Sylvan Lake

Benefits: dental insurance, life insurance, medical insurance, optical insurance, paid sick leave, paid vacation, 401[[k)

Job description: We are Niche Retail and operate websites like www.TipToeTurtle, which offer several product lines, including car seats, jogging strollers, and watches. We've been in business and going strong since 2001. We are looking for another star employee to join our growing team as a Customer Service Representative [[with a dash of a sales person). You will be taking orders and assisting customers via phone, email, and Live Chat, sometimes all at the same time. We don’t operate a call center, where the customer is an after thought to profit and the frontline representatives are burnt out. We offer customer care at the level you would find in the best of stores. We call it Concierge Service. You must be professional, have outstanding spoken and written abilities, know good service and how to give it, enjoy a challenge, learn on the fly, exhibit a quick-wit, be able to ask for the sale, excel at multi-tasking, type at least 30wpm, and show enthusiasm! So, what’s the draw for you to come to work with us? Well, we are a bit different—we really do value what’s on the inside of an individual. While your self expression may distract co-workers where you work now, you will likely fit right in at Niche. We play well with others. We offer a casual environment but are serious about our core values, hard work, and the customer. We run a green workplace, respect the individual, and have many of the expected benefits. The ideal working hours for our new hire are: M, Th, F 1:00pm-9:30pm and Sat and Sun 10:00am-6:30pm. You must be very comfortable with computers, basic office programs, using the Internet [[especially shopping online). Let us know about your working history and skills by sending your resume [[standard style with salary history, please) and cover letter [[creativity appreciated). Please be honest—we do check the information you give us! Bi-lingual Spanish is a plus but not required. No phone calls or walk-ins. Apply online at: http://niche.catsone.net/careers/ or snail mail to: Niche Retail-CSR Search, 2240 Greer Blvd , Sylvan Lake, MI 48320.

Job requirements: This job requires a high school diploma and 1 year of experience.

Please apply by Website .

Contact: STACY MCCALPIN
Business name: NICHE RETAIL, LLC
Phone: [[248)738-6200 Ext:
249 Address: 2240 Greer Blvd Sylvan Lake, MI 48320
Fax: [[248)738-6400
Email:
Web site: http://niche.catsone.net/careers/

Ref: MTB 3/23/2009