Company name: OPENMARKET, INC.
Product line/service: Mobile Aggregation
Web site: www.openmarket.com

Job title: Strategic Billing Specialist
Job type: Full Time
Hours per week: 40
Job[[s) available: 1

Job location: Southfield


Benefits: dental insurance, medical insurance, optical insurance, 401[[k)
Other Benefit: Gym Subsidy

Job description: About OpenMarket OpenMarket is the largest and most reliable mobile transaction hub in the United States. We provide a comprehensive set of messaging, payment and emerging services to meet mobile business needs. From the largest consumer brands to the smallest new ventures, OpenMarket empowers businesses to optimize their marketing initiatives and strengthen customer relationships by leveraging the off-portal mobile channel. OpenMarket provides the most direct mobile operator connections in the U.S. market today. OpenMarket is a business of Amdocs. For more information, please visit www.openmarket.com. OpenMarket Culture At OpenMarket, we offer challenging projects with a collaborative and approachable environment. We understand that our success results from our diverse and dynamic workforce. It is the same people who compose our invaluable culture. Our OMIe’s created the Core Values of OpenMarket: FEISTy – Fun, Empowerment, Integrity, Drive for Success, Teamwork and you. Also important to our culture: smart, fun people who value work-life balance, have an incredible work ethic and respect for those they work with. Does this sound like you?

STRATEGIC BILLING SPECIALIST Major Responsibilities: We are looking for a fulltime Billing Specialist to lead monthly invoicing, setting up of new accounts, and customer service on various billing issues. Responsibilities include: • Accurately process monthly billing cycle for up to 300 customers following procedures and processes for varying customer needs and demands. • Accurately create reports to substantiate fees. • Accurately process customer credits following procedures and processes. • Accurately process and distribute intercompany billing. • Set-up accounts and create billing checklist for new customers. • Provide rate updates as applicable. • Work with proprietary ticketing system to address customer inquiries and billing issues. • Prepare reports and analyses as necessary Competencies/Essential Skills/Qualifications: • Minimum of 3-5 years of billing experience in a business to business and/or technology industry • Experience in a high volume, high growth atmosphere. • Superb analytical skills and attention to detail • Must be able to work independently to meet deadlines, escalate issues and communicate project status. • Must ALSO be able to take direction and work as a team player. • Customer service experience. • Enthusiasm, curiosity, and positive attitude necessary. • Must be able to work independently meeting timely project expectations, escalate issues and communicate project status [[including miscellaneous audits) to the engineering, customer support and systems support teams. • Must also be able to take direction and work as a team player. • BS/BA or equivalent experience is required in general business, accounting, or financial related disciplines. • Must be computer literate and comfortable creating, editing, and generating Microsoft Word and Excel spreadsheets. • Able to work at an expert level with Microsoft Outlook to manage multiple in-boxes and accounts. •
ADDITIONAL DETAILS • Position is based in Southfield, MI • This is a full-time [[non-exempt) position. Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation. • We are unable to sponsor new U.S. work visas at this time. • OpenMarket benefits and standard relocation packages will apply. If you are interested in a rewarding, challenging, empowering workplace, please contact us today at jobs@openmarket.com!

Job requirements: This job requires a bachelor's degree and 5 years of experience.


Additional requirements: Applications are accepted only through email. Interested applicants please apply at jobs@openmarket.com

Please apply by Website or jobs@openmarket.com

Contact: OPENMARKET RECRUITING
Business name: OPENMARKET, INC.
Phone: Address: 27777 Franklin Rd, Suite 1545
Fax: Southfield, MI 48034
Email: jobs@openmarket.com
Web site: Click here to go to site www.openmarket.com

Ref: MTB 3/16/09