I don't think the T&T people are any better or worse than trial lawyers--that's my point.
Any the servicers undertook those activities in cases with foreclosures [[and attorneys) and those where no attorney was involved. I'm guessing that the T&T people were probably more careful about what they would say than the average call center person.
Either way, I think the blame is wrongly focused. There is, however, plenty to go around.
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